Using Help

Help in the sidebar has the guides for your Linx. You see the ones for what you can do: admins see the admin guides too.

Help

Ask a question

Type a question in the search box, in your own words, like how do I add a desk phone? or why can’t my phone register?. The best matching parts of the guides appear as you type; choose one to open it.

If nothing matches, try other words, or pick a guide from the list.

Written answers

If your admin turned them on, Write an answer next to the search box asks for a short answer in plain words, made only from the guides, with links to the guides it used. The search results stay under it. It’s written by the provider your admin picked, and the page says which. Admins: see Written answers in Help.

A written answer

Help for the page you’re on

The question-mark button at the top right of every page, Help for this page, opens the guide about that page.

Before you sign in

Under the sign-in box, Help signing in opens the guides about signing in, passkeys, a lost authenticator and being locked out, without signing in. See Signing in.

Always up to date

The guides come with each Linx update, so they always match the version your server runs. See What’s new.